Kudos to American Airlines.
After spending almost 9 hours in the Las Vegas airport last weekend, I was pretty pissed. I went standby on a flight to get out the city earlier and home to get some sleep. The plane I flew standby on had mechanical issues. Something about a malfunctioning alarm.
They kept pushing back the flight, so I called my travel agent and she rebooked me on the next available flight…which was 6:15pm the next day! Talk about unhappy. American Airlines finally found another plane to fly everyone back to Dallas. The bad news was that it left at 9:30pm, landing in Dallas at 2am. I know shit happens so I didn’t complain to American Airlines. I just rolled with the punches.
Today, I got a surprise in my inbox. American Airlines gave me 5,000 miles on my account! Kudos to them.
Tagged as: american airlines. travel. las vegas. cancelled flight. kudos. miles.
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